For more details on using Qfinder, please see the tutorial. Sorry to waste your time, hopefully this is useful to somebody else. The step by step process provided by QNAP online states: After completing the installation process (or if your device has pre-installed firmware) you can connect to the NAS using Qfinder. I'm now able to log in to the NAS, and re-entering my WiFi connection details resolved the problem. Update: You could have predicted I'd find the issue as soon as I posted this: it helps to disconnect from the VPN I use before attempting the direct connection. If somebody could suggest a way out of this I'd be immensely grateful! Let me know if you need any more details. If you still cannot access the NAS, check to see if another device (computer, TV, or Media. I'm also unable to ping the IP that QFinder Pro displays, getting "General failure." Make sure the computer is connected to the same network as the NAS.
#Qfinder pro cannot connect to device Patch
I've manually configured my IP settings as detailed by. Launch Qfinder Pro and refresh the list to see any QNAP NAS boxes on the local network The above worked for the following configuration: - Operating system version: MS Windows 10 圆4 patch 1607 - QNAP server model and firmware version: TS-409 with 3.3.3 (1003T) - Qfinder Pro version: 6. the NAS shows in QFinder Pro, but attempting to connect from there yields the dreaded "Cannot connect to device" error. This morning's situation seems worse, though. I've had this happen before, and typically I can use a direct connection to re-enter my WiFi connection details. everything was working fine last night, and nothing has changed configuration-wise. This morning I find myself unable to connect to my QNAP TVS-672N.
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